Please join us for social time from 9 to 9:30. The meeting begins at 9:30.

Taming the Teams Octopus Part II - Beyond CCM promises to be a high-level discussion without being technical.  Hear from a firm who embraced early on the big changes that Teams brings (WilmerHale LLP, which last quarter was named by the National Law Journal a Legal Technology Trailblazer for 2022 in part because of their use of Teams), and quickly developed best practices in sharing documents with clients in Teams.  See a suggested Teams rollout timeline, review sample documentation, get recommendations to avoid topic creep, hear about the firm’s automated process to create Teams, and more.  We’ll also learn unique experiences and recommendations from a company who works with different law firms (Kraft Kennedy consulting services) in rolling out robust implementations of Teams. 

Our Panelists:

Joe Hoegler, Chief Technology Innovation Officer, Kraft Kennedy

Joe is the Chief Technology Innovation Officer at Kraft Kennedy. He is responsible for all technology services delivery and solution development at the firm. He manages all project practice groups and works closely with all practice group leaders to apply innovative technology solutions to client needs and ensure the highest quality services are provided. Joe also provides technical leadership and strategic guidance on engagements involving a broad range of law firm technologies. He has led many projects for numerous members of the AmLaw 100 in addition to leading and coordinating day-to-day operations and projects for small and mid-sized clients.

Joe previously led the firm’s Infrastructure and Enterprise Systems practice group and was responsible for several areas, including cloud services, messaging systems, directory services, server virtualization, and data center design. Among his certifications, Joe was one of the first people worldwide to achieve Microsoft Certified Solutions Master in Messaging and is one of only 22 people worldwide who hold this certification; he is a Microsoft Certified Master on Exchange 2010 (one of approximately 135 people worldwide) and a Microsoft Certified Master on Office 365: Exchange Online. Joe has presented on messaging and unified communications at multiple industry events, including Microsoft TechEd North America, Microsoft Exchange Conference, ILTA Conference, and ILTA roadshows. Joe graduated from Cornell University with a Bachelor of Science degree in Computer Science.

Philip Pelletier, Technology Training Manager, WilmerHale LLP

Phil Pelletier is the IS Technology Training Manager at WilmerHale, where he leads a team of 10 professionals focused on change management and helping lawyers and staff get the most out of firm technology. Prior to becoming training manger, his roles at WilmerHale have included Technology Trainer and Instructional Designer. He has spent his entire 25 year career in learning and development, including teaching English abroad, designing computer-assisted language learning programs, and developing a school reform model for underperforming public schools at a non-profit organization.